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Allowing a Mavim Partner Access to Your Environment

This article guides the Mavim Technical Contact through the steps necessary to grant project members of a Mavim Partner secure access to your Mavim Manager, iMprove, and Portal environments for collaboration and Solution delivery.

Prerequisites

  • You are the Technical Contact for Mavim in your organization.

  • You have access to the Mavim Connect Center (MCC): https://connectcenter.mavimcloud.com.

  • You have established a partnership for a Mavim project or Solution with one of our Partners


Mavim Manager Access and Solution Provisioning

To enable a Partner to collaborate in Mavim Manager, you must designate a database and enable their access via the Mavim Connect Center.

Designate a Database First, decide on the database the Partner will use. Your Partner will advise you on the best approach. You can either create a separate database for the project, or use an existing database if the Solution needs to combine with current content.

License and Access

You need to inform Mavim that a Partner will be collaborating in your environment. This is a one-time action; we will register the Partner on record. 

For Mavim Manager the Partner can use their own licenses. You can grant them access to any database in the Mavim Connect Center (MCC). 

In the MCC: Go to Manager - Databases - Edit Database - Fill in Partner email address - Search User and flick the found user to the right (Repeat for multiple users) - Save - Accept changes

 

 

 

See also: https://knowledge.mavim.com/en/granting-a-partner-access-to-your-database-with-their-own-mavim-account 

Solution Provisioning

After you provide database access, your Partner can directly Import their Solution into your database. Alternatively, agree with your Partner to have them provide the Solution to you to import manually.


Mavim iMprove Access

Access to iMprove is managed through the MCC and requires enabling guest access and license provisioning in the MCC.

License and Access

You need to request Mavim to set up the ability to invite guest users to your iMprove domain. This initial step is required to allow external accounts to access your iMprove instance.

Next, add every Partner user who needs iMprove access to your organization's Microsoft Entra AD, either as a user or a guest user. *

Then, use the MCC to provide a license to each Partner iMprove user.

Finally, ensure the new iMprove users are added to the relevant database(s) where they need to perform work.

NOTE THAT:

Administrators will have edit access to all content and settings in iMprove and will not be affected by any content permissions

Users will have read access to all content in the database, no access to settings and can be granted appropriate permissions to content by the Administrators

 


Mavim Portal Access

Portal access relies on your organization's user authentication setup, typically through Microsoft Entra ID.

You first federate your Mavim Portal with your identity provider. Follow the detailed instructions provided by Mavim: https://www.mavim.com/federate-mavim-portal.

Once federation is complete. Simply add any Partner user who needs access to your organization's Microsoft Entra AD. Once added to Entra AD, they will be able to access your Mavim Portal.

After the user's first login, you can upgrade their Portal role if they need to perform administrative tasks, publish, or moderate collaboration.