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How Mavim ConversAI keeps your data secure and compliant

Overview

Mavim ConversAI is built for enterprises that demand full control, data security, and regulatory compliance. Running entirely within your Microsoft Azure environment, it ensures your data never leaves your trusted cloud infrastructure. This article explains how Mavim ConversAI meets enterprise-grade security, privacy, and compliance requirements.

Who is this for?

IT leaders, data security professionals, and compliance officers evaluating or deploying ConversAI in regulated or security-sensitive environments.

What you'll learn

How ConversAI:

  • Secures your data within your own Azure tenant

  • Prevents cross-customer data sharing or training

  • Aligns with global regulatory standards like GDPR and the EU AI Act

  • Provides transparent, auditable AI interactions

  • Enforces access controls using your organizational roles

Key security and compliance features

1. Runs fully inside your Azure tenant

ConversAI is deployed directly into your Microsoft Azure environment—not a shared cloud service. This keeps your data and AI queries under your full control.

  • Data residency: Data stays in the Azure region you choose (default: West Europe for EU customers).

  • No public exposure: Your data is never sent to public AI models or external environments.

  • Tenant isolation: No prompts or outputs are shared or reused across customers.

  • Full data ownership: You own all content, prompts, and model outputs.

2. Built on secure Azure architecture

ConversAI uses Microsoft’s enterprise-grade components to secure and scale your deployment:

  • Azure OpenAI with Enterprise Guardrails

  • Azure AI Search for context-aware responses

  • Azure Kubernetes Service (AKS) and Azure API Management

  • Azure Durable Functions for background data processing

All AI activity is routed and processed within your Azure infrastructure.

3. No training on your data

Your content is never used to train models. ConversAI only uses verified, structured content from your Mavim Digital Twin of the Organization (DTO).

  • No cross-customer training or mixing of data

  • No web data or public sources in outputs

  • Responses are grounded in your own content to avoid misinformation

4. Built for regulated industries

ConversAI supports compliance with major data and AI regulations, making it suitable for finance, healthcare, and public sector use.

  • GDPR compliant by design

  • Aligned with EU AI Act requirements for high-risk AI systems (Articles 6, 9, 15, 16)

  • Ethical AI principles embedded through Microsoft’s Responsible AI Framework:

    • Privacy and security

    • Reliability and traceability

    • Transparency with source references

    • Human accountability

    • Fairness through use of organizational, structured content

5. Full transparency and audit readiness

Every response from ConversAI is traceable to its source.

  • Reference-rich responses: Each answer includes links to source documents or models in your DTO.

  • Audit trails: Helps meet compliance and audit requirements with clear sourcing.

6. Role-based access control (RBAC)

Access to AI-generated content is filtered by user role and identity.

  • Context-aware access: Users only see content they are authorized to view.

  • Data governance support: Enforces structured ownership and versioning of source content.

Important notes

  • Organizational roles must be clearly defined in Mavim for access filtering to work properly

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