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Optimize End User Experience in Mavim Portal

This article is for Mavim Portal Administrators and Moderators who manage content for end users. It focuses on optimizing how users view and interact with Visio charts within the Mavim Portal. Learn how to control various factors to enhance the end-user experience.

Technology of user

Size of the screen

Content is best consumed screens of at least 15”. When end users are using smaller screens you will likely have more complaints from users about their user experience. Look into the following topics to advise them how to optimize the content consumption.

Default view for a 13” screen:

In this example, the chart is scaled within the available space in the browser. The available space though is effectively only just half of the total screen real estate.

Scaling settings in Windows

In display settings in Windows you can set a scale. For 13” laptop screens this is often defaulted to 150% to optimize readability. The trade off in the Mavim Portal is that objects like the menu bar get larger, eating away at space for your charts. Setting this scale to 125% or 100% will have a profound effect to the real estate available to charts in the Mavim Portal

Zoom settings in browser

A similar effect can be reached in your browser, go to Settings and set the Zoom to 80% instead of 100%.

"Overhead” in the browser like tabs, favorites bar etc.

The more space your browser uses for showing which tabs you have open, your favorites bar and maybe even others, the less space you have for the content in the Mavim Portal. You can remove all these by default in your browser settings or situationally deselect them.

In Microsoft Edge you could also choose to align your tabs vertically, this will increase the amount of vertical space available for the Mavim Portal.

The way content is set up

Creating charts in Visio offers choices on how you expect your end users to engage with them. The story you tell in your visuals is important to align with the technology, settings and your training to your end users.

The size of charts (canvas of the Visio chart)

How much are you trying to show on one Generic Chart, how big are your Process Charts? The more you are trying to show in one single overview, the more you rely on your end users creating enough space for the Mavim Portal to scale it in a readable fashion or end users to be trained on the options they have available in the Mavim Portal to interact with charts.

The layout/orientation of charts  (is it more wide than high?) 

Do you optimize your charts for a double paned view, or a single pane view, is your content oriented in landscape or portrait? These are choices you make, but make sure they align between the technology that is most common amongst your users and the Admin settings in the Mavim Portal.


Admin settings

Is focus mode enabled by admin

Which navigation mode is defaulted in the Portal (chart/context/pin etc)

Default chart zoom orientation

Portal customizations: hide logo bar, hide header


User settings

Ultimately the Portal has a number of ways for end users to interact with charts themselves. You can use this part of this document to share with your end users, or include it in your Portal Help section where you train your users on the content you’ve created.

User can choose focus mode

At any moment, when focusing on a chart and requiring more space in the screen to help you focus, you can click the Focus button:

User can select horizontal and vertical alignment

Based on a certain view of a chart it may help to align it vertically or horizontally

User can zoom in/out

User can use pan/zoom mode


Share this video with your end users: