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What to consider when re-federating the Portal after an Active Directory change

If your organization’s Active Directory (AD) setup has changed, you may need to re-federate your Mavim Portal to restore access and authentication. This process can be done through the Mavim Connect Center (MCC), but it’s important to understand how it affects your existing users and data before proceeding.

How to re-federate the Portal

  1. Go to the Mavim Connect Center (MCC):
    https://connectcenter.mavimcloud.com

  2. Open the Mavim Portal – Connect tab.

  3. Run the federation process again to connect the Portal to your new AD.

This action overrides the current federation and links the Portal to your new Active Directory configuration.

Important note about user data

Re-federating the Portal creates new user identities because their User Principal Name (UPN) or Object ID changes.
This means:

  • All historical user data (such as tasks, favorites, or subscriptions) will be lost.

  • Users will appear as new users to the Portal.

  • Previously published websites will remain visible, but any user-specific data (e.g., task assignments) will no longer be linked to the new accounts.

Keeping historical user data

If preserving user data is important, contact Mavim Support or your account manager before re-federating.
Mavim can perform an IDP switch on the Portal. This links users new accounts to their existing data after federation.

Note:

  • The IDP switch is a technical consultancy service and comes with additional costs.

  • Your account manager can provide pricing and schedule details.

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