Mouse pointer does not work properly in mavim manager
Mouse pointer does not work properly in mavim manager Question: When I start https://managerplus-nl.mavimcloud.com and I have -- KA-01519
Question:
When I start https://managerplus-nl.mavimcloud.com and I have multiple monitors connected; the controls seem shifted from what is displayed on the screen (mouse is out of sync).
Answer:
When you start Mavim via https://managerplus-nl.mavimcloud.com then the Citrix Workspace client is used.
Citrix has posted a knowledge base item on working with multiple displays in conjunction with the Citrix Workspace client:
When I start https://managerplus-nl.mavimcloud.com and I have multiple monitors connected; the controls seem shifted from what is displayed on the screen (mouse is out of sync).
Answer:
When you start Mavim via https://managerplus-nl.mavimcloud.com then the Citrix Workspace client is used.
Citrix has posted a knowledge base item on working with multiple displays in conjunction with the Citrix Workspace client:
https://support.citrix.com/article/CTX230286 which indicates that such problems can come up when the text sizes of the displays are not equal.
You can adjust this by going to the display settings screen; (right click on the desktop and choose Display settings)
Here the text size of both screens must be the same.
You can adjust this by going to the display settings screen; (right click on the desktop and choose Display settings)
Here the text size of both screens must be the same.
For example; if 1 screen is at 125% and 1 screen is at 100% then you need to set both screens to the same size to fix the problem.