Portal - internal server error

Question: When we want to make an adjustment to the Portal (providing feedback / publishing online / filling out a web form etc.) the message ‘Internal Server Error’ appears. How can we solve this?


Answer:
Could you check if it works when you open the portal URL via an InPrivate browser window (CTRL+SHIFT+n) or in a browser other than the default browser?
If it works then the problem is in the browser cache; see the following link how to delete all cache data from the browser
https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser